Datenschutzerklärung
Zuletzt aktualisiert: 21. März 2026
This Privacy Policy describes how BauSpar Kompass collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we collect, how we use it, and your rights regarding your data.
Informationen, die wir erheben
We collect various types of information to provide and improve our services. When you visit our website, we automatically collect certain technical information such as your IP address, browser type, operating system, and pages visited. This helps us understand how users interact with our platform and identify potential technical issues.
If you contact us directly, we may collect additional information such as your name, email address, and the content of your message. We only collect information that is necessary for us to respond to your inquiries and provide assistance. Any personal information you provide is handled securely and never shared without your consent.
Wie wir Ihre Informationen verwenden
We use the information we collect for several important purposes. First, we use it to maintain and improve our website’s functionality and user experience. By analyzing how visitors use our site, we can identify areas for enhancement and ensure our content is relevant and helpful.
Second, we use your information to communicate with you about your inquiries and provide support. If you have questions about Bausparvertrag, Bausparkasse, Ansparphase, Wohnungsbauprämie, or Arbeitnehmersparzulage, we use your contact details to respond promptly and accurately. We never use your information for marketing purposes without explicit permission.
Cookies und Tracking-Technologien
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand your behavior on our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a longer period.
We use different types of cookies for various purposes: essential cookies ensure our website functions properly, analytical cookies help us understand visitor behavior, and preference cookies remember your settings. You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We are transparent about our cookie usage and provide options for you to manage your preferences.
Ihre Rechte
You have several important rights regarding your personal data. You have the right to access any personal information we hold about you and to request a copy of this data in a structured, commonly used format. You also have the right to correct inaccurate information or request deletion of your data, subject to certain legal obligations.
Additionally, you have the right to restrict how we process your information and to object to certain types of processing. You can withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal. We will respond to all requests within the timeframe required by applicable data protection laws. If you have concerns about how we handle your data, you also have the right to lodge a complaint with the relevant supervisory authority.
Datensicherheit
We take data security very seriously and implement comprehensive measures to protect your information from unauthorized access, alteration, or disclosure. Our website uses industry-standard encryption technologies, including SSL certificates, to secure data transmission. We maintain strict access controls and ensure that only authorized personnel can access personal information.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data using the best available technologies, we cannot guarantee absolute security. We recommend using strong passwords and keeping your device secure. We regularly review and update our security practices to address emerging threats and vulnerabilities.
Datenspeicherung
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period depends on the nature of the information and our legal obligations. For example, if you contact us with a question about Bausparvertrag or related topics, we retain your contact information and correspondence for a reasonable period to ensure we can respond to follow-up inquiries.
If you request deletion of your data, we will remove it from our active systems within a reasonable timeframe, unless we are legally required to retain it. Certain information may be retained in backup systems for a limited period before being permanently deleted. We maintain detailed records of our data retention practices and are happy to explain them upon request.
Änderungen dieser Datenschutzerklärung
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you have any questions about changes to our policy, we invite you to contact us using the information provided below.
Kontaktieren Sie uns
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, we would be happy to help. You can reach us through any of the following methods:
Email: [email protected]
Telefon: +49 721 589 3847
Adresse: Kaiserstraße 127, Karlsruhe, 76133, Deutschland
We typically respond to inquiries within two to three business days. Please include as much detail as possible about your concern so we can address it thoroughly and promptly.